{"id":259,"date":"2025-05-15T13:14:51","date_gmt":"2025-05-15T18:14:51","guid":{"rendered":"https:\/\/www.bluesanisidro.com\/nueva\/?page_id=259"},"modified":"2025-05-15T13:15:05","modified_gmt":"2025-05-15T18:15:05","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/www.bluesanisidro.com\/nueva\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div class=\"forminator-ui forminator-custom-form forminator-custom-form-258 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-258\" data-uid=\"69e1b2aebbb2b\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-258\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-258 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"258\"\n\t\t\t\t\n\t\t\t\tdata-design=\"default\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tdata-grid=\"open\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tstyle=\"display: none;\"\n\t\t\t\t\n\t\t\t\tdata-uid=\"69e1b2aebbb2b\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"date-1\" class=\"forminator-field-date forminator-col forminator-col-12  formi-disabled-input\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-picker_69e1b2aebbb2b\" id=\"forminator-field-date-1-picker_69e1b2aebbb2b-label\" class=\"forminator-label\">Fecha reclamo<\/label><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-1\" value=\"16\/04\/2026\" placeholder=\"\" id=\"forminator-field-date-1-picker_69e1b2aebbb2b\" class=\"forminator-input forminator-datepicker\" data-required=\"\" data-format=\"dd\/mm\/yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"2026\" data-end-year=\"2026\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"2026-04-16\" data-end-date=\"2026-04-16\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"section-1\" class=\"forminator-field-section forminator-col forminator-col-12  section-title\"><div class=\"forminator-field\"><h2 class=\"forminator-title\">1. IDENTIFICACI\u00d3N DEL CONSUMIDOR RECLAMANTE<\/h2><hr class=\"forminator-border\" style=\"border: 2px solid #0920cd;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_69e1b2aebbb2b\" id=\"forminator-field-text-1_69e1b2aebbb2b-label\" class=\"forminator-label\">Nombre <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_69e1b2aebbb2b\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><div id=\"number-1\" class=\"forminator-field-number forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-1_69e1b2aebbb2b\" id=\"forminator-field-number-1_69e1b2aebbb2b-label\" class=\"forminator-label\">DNI \/ CE <span class=\"forminator-required\">*<\/span><\/label><input name=\"number-1\" value=\"\" placeholder=\"\" id=\"forminator-field-number-1_69e1b2aebbb2b\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"1\" data-decimals=\"0\" aria-required=\"true\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;&#039;, &#039;digits&#039;: &#039;0&#039;\" type=\"number\" step=\"any\" min=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69e1b2aebbb2b\" id=\"forminator-field-email-1_69e1b2aebbb2b-label\" class=\"forminator-label\">Correo electr\u00f3nico <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_69e1b2aebbb2b\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69e1b2aebbb2b\" id=\"forminator-field-phone-1_69e1b2aebbb2b-label\" class=\"forminator-label\">Tel\u00e9fono <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_69e1b2aebbb2b\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_69e1b2aebbb2b\" id=\"forminator-field-text-2_69e1b2aebbb2b-label\" class=\"forminator-label\">Domicilio <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"\" id=\"forminator-field-text-2_69e1b2aebbb2b\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"section-2\" class=\"forminator-field-section forminator-col forminator-col-12  section-title\"><div class=\"forminator-field\"><h2 class=\"forminator-title\">2. IDENTIFICACI\u00d3N DEL BIEN CONTRATADO<\/h2><hr class=\"forminator-border\" style=\"border: 2px solid #0920cd;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-1\" class=\"forminator-field-checkbox forminator-col forminator-col-6 \"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-forminator-field-checkbox-1-69e1b2aebbb2b-label\"><span id=\"forminator-checkbox-group-forminator-field-checkbox-1-69e1b2aebbb2b-label\" class=\"forminator-label\">Bien contratado <span class=\"forminator-required\">*<\/span><\/span><label id=\"forminator-field-checkbox-1-1-69e1b2aebbb2b-label\" for=\"forminator-field-checkbox-1-1-69e1b2aebbb2b\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"Producto\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Producto\" id=\"forminator-field-checkbox-1-1-69e1b2aebbb2b\" aria-labelledby=\"forminator-field-checkbox-1-1-69e1b2aebbb2b-label\" data-calculation=\"0\"  \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Producto<\/span><\/label><label id=\"forminator-field-checkbox-1-2-69e1b2aebbb2b-label\" for=\"forminator-field-checkbox-1-2-69e1b2aebbb2b\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"Servicio\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Servicio\" id=\"forminator-field-checkbox-1-2-69e1b2aebbb2b\" aria-labelledby=\"forminator-field-checkbox-1-2-69e1b2aebbb2b-label\" data-calculation=\"0\"  \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Servicio<\/span><\/label><\/div><\/div><div id=\"number-2\" class=\"forminator-field-number forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-2_69e1b2aebbb2b\" id=\"forminator-field-number-2_69e1b2aebbb2b-label\" class=\"forminator-label\">Monto reclamado <span class=\"forminator-required\">*<\/span><\/label><input name=\"number-2\" value=\"\" placeholder=\"\" id=\"forminator-field-number-2_69e1b2aebbb2b\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"1\" data-decimals=\"2\" aria-required=\"true\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;.&#039;, &#039;digits&#039;: &#039;2&#039;\" type=\"number\" step=\"any\" min=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69e1b2aebbb2b\" id=\"forminator-field-textarea-1_69e1b2aebbb2b-label\" class=\"forminator-label\">Descripci\u00f3n <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_69e1b2aebbb2b\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"section-3\" class=\"forminator-field-section forminator-col forminator-col-12  section-title\"><div class=\"forminator-field\"><h2 class=\"forminator-title\">3. DETALLE DE LA RECLAMACI\u00d3N Y PEDIDO DEL CONSUMIDOR<\/h2><hr class=\"forminator-border\" style=\"border: 2px solid #0920cd;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-2\" class=\"forminator-field-checkbox forminator-col forminator-col-12 \"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-forminator-field-checkbox-2-69e1b2aebbb2b-label\"><span id=\"forminator-checkbox-group-forminator-field-checkbox-2-69e1b2aebbb2b-label\" class=\"forminator-label\">Detalle reclamaci\u00f3n <span class=\"forminator-required\">*<\/span><\/span><label id=\"forminator-field-checkbox-2-1-69e1b2aebbb2b-label\" for=\"forminator-field-checkbox-2-1-69e1b2aebbb2b\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"(1) Reclamo\"><input type=\"checkbox\" name=\"checkbox-2[]\" value=\"Reclamo\" id=\"forminator-field-checkbox-2-1-69e1b2aebbb2b\" aria-labelledby=\"forminator-field-checkbox-2-1-69e1b2aebbb2b-label\" data-calculation=\"0\"  \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">(1) Reclamo<\/span><\/label><label id=\"forminator-field-checkbox-2-2-69e1b2aebbb2b-label\" for=\"forminator-field-checkbox-2-2-69e1b2aebbb2b\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"(2) Queja\"><input type=\"checkbox\" name=\"checkbox-2[]\" value=\"Queja\" id=\"forminator-field-checkbox-2-2-69e1b2aebbb2b\" aria-labelledby=\"forminator-field-checkbox-2-2-69e1b2aebbb2b-label\" data-calculation=\"0\"  \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">(2) Queja<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-2\" class=\"forminator-field-textarea forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-2_69e1b2aebbb2b\" id=\"forminator-field-textarea-2_69e1b2aebbb2b-label\" class=\"forminator-label\">Detalle <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-2\" placeholder=\"\" id=\"forminator-field-textarea-2_69e1b2aebbb2b\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><div id=\"textarea-3\" class=\"forminator-field-textarea forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-3_69e1b2aebbb2b\" id=\"forminator-field-textarea-3_69e1b2aebbb2b-label\" class=\"forminator-label\">Pedido <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-3\" placeholder=\"\" id=\"forminator-field-textarea-3_69e1b2aebbb2b\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-1\" class=\"forminator-field-html forminator-col forminator-col-12  section-text\"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-1\"><p>(1) Reclamo: Disconformidad relacionada a los productos o servicios.<\/p>\n<p> (2) Queja: Disconformidad no relacionada a los productos o servicios o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/p><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Enviar<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"5fb70ecc0f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/nueva\/wp-json\/wp\/v2\/pages\/259\" \/><input type=\"hidden\" name=\"form_id\" value=\"258\"><input type=\"hidden\" name=\"page_id\" value=\"259\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.bluesanisidro.com\/nueva\/libro-de-reclamaciones\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/pages\/259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/comments?post=259"}],"version-history":[{"count":0,"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/pages\/259\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bluesanisidro.com\/nueva\/wp-json\/wp\/v2\/media?parent=259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}